Hello!
I have a shop where every purchase runs smoothly but when the Order Complete email comes in, the link takes customers to a 403 error page. I'll put some relevant information below.
- The file URLs match the directory exactly so I know they are there.
- The files were uploaded using the woocommerce "choose file" button on the product page.
- DL products are set to "Force Download"
- DLs do not require login
- DLs grant access after payment
- There is an htaccess file in the "woocommerce_uploads" folder that only says "deny from all".
- File URL reads "mysite.com/wp-content/uploads/woocommerce_uploads/2015/08/file-name.pdf" no www or http://. Adding http:// still results in a 403
Is there any other information that would be helpful to diagnose this? Any ideas on how to fix this? 100% of my purchases are getting this error, not just some.